PROTECTING YOUR PRIVACY
Privacy Policy
This Privacy Policy describes current policies and practices with regard to Personal Data collected manually or through this website (“website”). This website is operated by, and Personal Data collected through it will be controlled by the Confédération Internationale des Banques Populaires, registered and located on 3-4-5 avenue des Arts, 1210 Brussels, Belgium.
The term “Personal Data” refers to personally identifiable information about you, such as your name, birth date, telephone number, e-mail address or mailing address.
The terms “you” and “your” when used in this Privacy Policy means any user of this website.
Notification of changes to this Privacy Policy
This website is continually improved by adding new functionality and features and by improving and adding to existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, data practices will change from time to time. If and when data practices change, such changes will (as soon as practicable) be posted on this website to notify you of the changes. You should check this page frequently.
You will understandably have a concern about privacy. Your privacy is respected and your personal information is treated with the highest standards of safety, security and confidentiality. To better protect your privacy, this notice explains online information practices and the choices you can make about the way your information is collected and used on this website. If you have questions regarding this Policy, contact dpo@cibp.coop.
Explaining the Legal Basis
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:
Consent
In specific situations, we can collect and process your data with your consent. For example, when you tick a box to receive email newsletters. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.
Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations.
Legal compliance
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting the organization to law enforcement.
Legitimate interest
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our activities and which does not materially impact your rights, freedom or interests.
Collection of Personal Data including e-mail addresses
Information is collected about you in an effort to make our services and activities on this website more efficient and customized to you. You are free to browse this website without revealing any personal information about yourself. However, once you provide your personal information, you are not anonymous. The information you provide will be collected and stored securely. You may use this website to register to receive additional information or services. When you register, you will be asked for contact information like your name, postal address and e-mail address. The information that you provide is sometimes supplemented with information that is received from third parties, including our members or other cooperative organizations.
Use of Personal Data
The purposes for which Personal Data is processed include the following:
- To respond to your requests;
- To improve our services and activities, make your experience as a member of the popular banks community more efficient and relevant and provide you with a personalized service;
- To administer this website;
- To analyze and research website visitors’ demographics, interests, and pages viewed based on the information provided during ordering, from server log files, or surveys;
- To contact you from time to time with information of new products and services or events that may be of interest to you.
Who do we share your data with?
The only organizations with whom we might share data about you are our members.
How can you stop the use of your personal data?
There are several ways you can stop direct marketing communications from us:
- Click the ‘unsubscribe’ link in any email communication that we send you. We will then stop any further emails.
- Write to Confédération Internationale des Banques Populaires, registered and located on 3-4-5- avenue des Arts, 1210 Brussels, Belgium
Please note that you may continue to receive communications for a short period after changing your preferences.
Anonymous data collected through this website
In addition to the information collected as described above, technology is used to collect anonymous information about the use of this website. These technologies may include though are not limited to Google Analytics. These and other technologies may be used to track which pages of this website visitors view as well as to collate non-personal demographic information about our visitors.
Technology may also be used to determine which web browsers visitors use. This technology does not identify you personally, it simply enables the compilation of statistics about website visitors and their use of this website. This website contains hyperlinks to other pages on this website. Technology may be used to track how often these links are used and which pages on this website visitors choose to view. Again, this technology does not identify you personally & it simply enables the compilation of statistics about the use of these hyperlinks. Such anonymous data is used to improve the content and functionality of this website and e-mail updates, to better understand clients and markets, and to improve services.
Cookies and IP address
In order to collect the anonymous data described in the preceding paragraph, in the future temporary “cookies” that collect the first level domain name of the user (for example, if your e-mail address is “john@bigmail.com,” the cookie collects the “bigmail.com” portion of your e-mail address) and the date and time you accessed this website may be used. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. An example of a Cookie that we use is the ‘Google Analytics’ cookie which aids our internal reporting. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
IP address may also be used to help diagnose problems with this website’s server and to administer this website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many visitors are from outside of the UK.
Disclosure of your Personal Data
- Your Personal Data will not be shared, sold or distributed with unrelated third parties, except under these circumstances:
- Personal Data may occasionally be transferred to third parties for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented.
- Third parties are engaged to perform services or functions in order to manage and improve this website, communications or other services. Those third parties include authorized contractors, consultants, legal advisors and other organizations (collectively, “partners”). They only have access to personal information needed to perform their functions and may not share any personal information with others or use it for any other purposes than that which is contractually agreed. Where appropriate, before disclosing Personal Data to a third party, that third party is contractually required to take adequate precautions to protect that data and maintain confidentiality. Information about you may also be received from other sources (such as demographic information and purchase history) and it may be added to records about you in order to make marketing efforts more efficient.
- The information in this websites databases’ may be shared or transferred to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of the databases or this website, to take precautions against legal liability, or in the event of a sale, merger, reorganization, dissolution or similar event.
Data integrity and security
Personal Data in these websites databases are maintained to a high standard of reliability, accuracy, completeness and currency and to protect the privacy and security of the databases. Personal Data will be kept only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
Employees and third parties who have access to Personal Data have been trained to handle such data properly and in accordance with security protocols and strict standards of confidentiality. Although loss, misuse, unauthorized disclosure, alteration or destruction of data cannot be guaranteed, such unfortunate occurrences are prevented as far as reasonably possible.
Third party sites
This website may contain hyperlinks to web sites operated by third parties. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. Such websites are controlled by third parties and as such you should review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself. The information practices of those websites linking from or to this website are not covered by this Policy, and you are encouraged to be very cautious before you disclose your personal information to others.
Data access and corrections
Upon receipt of your written request and enough information to permit identification of your Personal Data, such Personal Data held about you will be disclosed to you. Corrections, amendments or deletions to Personal Data that is inaccurate can be made and will be notified to any third-party recipients.
If you wish to access or correct your Personal Data, please write to us at Confédération Internationale des Banques Populaires, 3-4-5 avenue des Arts, 1210 Brussels, Belgium, or e-mail us at dpo@cibp.coop . You will not be charged for a correction request. Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations.
You may ask to have your account information removed from this website’s active databases. Such information will be deactivated as soon as reasonably possible based on your activity on this website. Also, as a security measure the data stored on this website’s systems is “backed-up”, and such prior information cannot be completely removed from the databases. Therefore, you should not expect that all of your Personal Data will be completely removed from the databases in response to your requests. However, please be aware that your personally identifiable information will be kept only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
Transfer of Personal Data abroad
Personal data which you submit to this website may be processed in a country other than Belgium but steps are taken to ensure that your Personal Data is kept secure by contractual and technical means. Of course, the Internet is made up of a large number of international connections. If you are visiting this website from a country other than the country in which its server is located (currently Belgium), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this website and communicating electronically, you consent to these transfers.
Governing law
This Privacy Policy forms part of the website Terms of Use and as such shall be governed by and construed in accordance with the laws of Belgium. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the courts of Belgium.
Contacting the Regulator
If you feel that your data has not been handled correctly or are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Belgian Privacy Commission. You can contact them on https://www.privacycommission.be. If you are based outside Belgium, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.
Questions
If you have further questions about this Privacy Policy or comments on how this website can be improved, please do not hesitate to send an email to dpo@cibp.coop or write to Confédération Internationale des Banques Populaires, 3-4-5 avenue des Arts, 1210 Brussels, Belgium.
