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Digitalization

From Trends to Products - Strategic Innovation Management in DZ BANK (Germany)

DZ Bank, part of the cooperative financial network in Germany, has a customer-oriented approach to banking,. The bank’s innovation process involves identifying trends, researching, and implementing innovative products, showcasing their commitment to innovation and strategic management in the financial sector. The innovation lab has run over 50 Prototyping labs, diversifying their portfolio of formats to explore trends and develop initial ideas.

See below for abstract, summary, keypoints and glossary.

Guest speakers: Michael Migendt: Associate Director of Innovation & Digitalization (DZ BANK) and Bastian Stahl: Senior Consultant Digitalization & Innovation (DZ BANK)

Guest speaker: Ronny Ramirez Garcia: Vice President of IT and Digital Banking (Banco Cooperativo Coopcentral)

AI and Open Finance - The Key to Cybersecurity in the Financial Sector by Ronny Ramirez García (Banco Cooperativo Coopcentral)

AI and Open Finance are the technologies that are revolutionizing the financial sector.

AI can detect and prevent cyber-attacks, while Open Finance can improve the security of financial data.Together, these technologies can help financial institutions protect their clients and their cyber offenders’ data.

For example, AI can be used to analyze large quantities of data in real time and detect patterns of activity. Open Finance, on its part, can help financial institutions to compare secure form data, which can facilitate the detection of fraud and the interchange of information between institutions.

The adoption of these technologies is fundamental so that the financial sector remains secure and protected in the future.

Guest speaker: Ludovic Favarette: Director of Institutional Relations, Democratization and Data Support INNOVATION, DATA and DIGITAL DEPARTMENT BPCE, France

Data - The Fuel of Digital

We have been talking a lot since 2017 about digital transformation. It is also very often said that there is no longer a Business without digital, but less often it is said that there is no Digital without Data!

So, why is data important for Digital?
Why is it crucial to invest in the subject of data?
How to make the right technological choices?
How to increase the skills of our teams?
Where to start ?

Guest speaker: Dr. Jonathan Fell: Data Scientist, DZ BANK AG, Germany

Data Analytics Journey - Explainable AI

While the penetration of the internet and mobile devices has increased significantly in the last decade, the use of sophisticated mobile applications is still highly concentrated in banking.

Trust is essential if we want end users such as data analysts, traders or credit analysts to employ the predictions of AI/ML-models and in order to create trust in these models, their results need to be explained to a certain degree.

In this talk, we present some techniques to explain whitebox models or “opaque” models and approximations that allow for the explanation of blackbox models.

Guest speaker: Ronny Ramirez Garcia: Vice-President of Operations and Technology, Banco Coopcentral, Colombia

How to boost digital development: Lessons learned from the Covid crisis

The key today is to continue generating income to sustain itself in the market and one way for this is the digitization of processes. However, for many traditional banks this may become impossible without the proper accompaniment and support to make the journey less painful.

The case of Coopcentral seeks the importance of joining and coordinating efforts with technological allies. The country’s Fintech sector has been very active in providing digital solutions, in Coopcentral training in digital tools, teleworking, digital marketing and new technologies has been worked, complementary to the training of associate members. Likewise, they established strategies to promote virtual business, creating a business center where our clients can carry out all business operations online, and giving access and support to cooperatives to access the digital world.

Guest speaker: Ing. Mag. Alexander Riess: Head of Human Resources and Transition Leader, Volksbank Wien, Austria

Home Office: Digital and Personal (R)Evolution

How did the COVID-19 crisis change the traditional Banking view on Home Office?

The COVID-19 crisis changed the traditional banking view on home office drastically. The sudden tailwind caused an unbelievable change of mind and enabled a technological and procedural breakthrough, which otherwise would have taken years to be achieved.

The SPARK will provide you with insights regarding the digital and personal home office (r)evolution of the Austrian Volksbanken Association.

It shall provide you with some learnings, fresh ideas and confirmation that you haven’t been alone with your home office challenge.

Guest speaker: Christian Patiño: Chief Digital Officer, and Rubén Ulloa, Corporate Development Manager, COOPEUCH, Chile

DIGITAL IMPACT ON THE GROWTH OF COOPERATIVE MEMBERS

For the last four years, from the beginning of the 2017-2021 strategic plan, Coopeuch proposed an important challenge to work on Digital Development. This new strategic focus should drive Coopeuch’s growth both in the number of members and in the size of the credit and savings business, also strengthening the experience level of users who are increasingly closer to use of technology.

This important work in digital development is already showing clear evidence of the impact on business growth and especially on the scope of services and care that Coopeuch provides to its members, even more so in the tough months of Covid-19 pandemic.

Guest speaker: Jonathan Fell: Data Scientist, DZ BANK AG, Germany

DATA ANALYTICS JOURNEY

With the tremendous increase in computational power during the last years, machine learning applications and data analytics procedures not only reached the realm of possibility, but of necessity. Accordingly, a modern and profitable utilization of data comes into focus of more and more banks and finance companies.

At DZ BANK AG, the data analytics efforts are plenty and are carried out by a focused, dedicated group. In this talk, we will outline the strategy concerning data analytics, the methods employed and show some examples of the efforts so far.

Guest speaker: Dr. Nicole Schmidt: Advisor of the Office of the Board, DZ BANK AG, Germany

SUSTAINABILITY IN THE BANKING SECTOR: INSIGHTS FROM DZ BANK AG

Climate change and sustainability more broadly, have become global mega-trends, a notion even true for the financial world.

How do banks integrate and coordinate efforts to deliver on sustainability? What are common challenges they face? How do they overcome them?

This talk will explore these questions by looking at the way in which the DZ BANK is currently developing its sustainability agenda, reflecting – from a practitioner’s perspective – on the regulatory developments at the EU level, global sustainability-reporting initiatives and ESG ratings.

Guest speaker: Carlos Orella: Planning and Experience Manager, COOPEUCH, Chile

CIBP SPARK CARLOS ORELLA COOPEUCH COOPERATHON

Coopeuch shared with the CIBP community their experience in organizing for the first time the Cooperathon in Chile: the largest Social Open Innovation Competition in the world. The event took place in Valparaiso during October and November 2019.

The competition addressed 3 main themes in line with the sustainable development objectives set by the United Nation:

-Finances: for inclusive, accessible and responsible finances

-Health: for an accessible and sustainable health system

-Environment: for a sustainable environment and protection of biodiversity.

Guest speaker: Patrick steiner: Innovation & Digital Consultant, DZ BANK AG, Germany

INSIGHTS FROM DZ BANK AG INNOVATION LAB

Innovation Labs are increasingly an important element within banking organizations as digital disruption is at the forefront of today’s business.

Taking the insights from DZ Bank AG, we discussed what’s an Innovation Lab and why organization should care about it. We also discussed what are the expectations of this labs, how does it work and its relation with other departments and organization inside the German cooperative system.

RESPONSIVE ORGANIZATIONS IN A DIGITAL ERA

Understanding what’s driving the big changes in management scenario and how leaders can create more responsive organizations in a era that the biggest changes are yet to come.

Guest speaker: Pedro Nascimento: CEO of MIT Sloan Management Review Brazil and Education Director at the Conscious Capitalism Brazilian Chapter. Co-founder of Grupo Anga, a holding company of conscious and self-managed companies, combining people and technology development

INSIDE THE MIND OF A HACKER

It is critically important to know how cyber criminals target their victims, what you can do to reduce the risk and make it more challenging for the attackers who steal your information, your identity or your money. This session explains how outside attackers or malicious insiders can exploit vulnerabilities using examples such as a compromised email account password that escalates into a full-blown breach of network security

Guest speaker: Joseph Carson: Chief Security Scientist & Advisory CISO

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